CAREERS

Position Title: Program Coordinator
Reports to: Tualatin Program Manager
Supervises: N/A
Status: Full time, Non-Exempt, 37.5 Hours/Week (M-F 8:30am-4:30pm)
Salary: $21.00/hour, $40,950 annual

About Community Warehouse:

Community Warehouse (CW) is a nonprofit furniture bank that redistributes donated furniture and household goods to neighbors in need. Through two locations (Portland and Tualatin) and referrals from over 200 partner agencies, the Warehouse helps families and individuals turn their empty housing into comfy homes. Families are able to pick out essential household items that help improve their quality of life at home. We also operate two Estate Stores that sell some donated items to support our mission and engage the community in shopping for a cause.

This is a unique opportunity to work alongside fun, dedicated, caring staff and volunteers for an outstanding nonprofit in the Portland area. Learn more about our mission and services in this 2-minute video! Community Warehouse has been rated one of the 100 Best Nonprofits to Work for in Oregon by Oregon Business Magazine for the past 5 years running.

Position Summary:

Reporting to the Tualatin Program Manager, the Program Coordinator is responsible for all aspects of day-to-day operations of the furniture bank: including donation intake, phone intake, client/case manager check-in, and distribution of goods.

Essential Duties & Responsibilities:

• Greet donors, screen donations, distribute donation receipts and collect donor information
• Greet clients and caseworkers, create intake records in OnDemand (iPad), collect waiver signature, collect program fee, write receipts for payments
• Answer the phone and assist with directing calls and/or answering questions
• Maintain positive relationships with partner agencies, caseworkers, volunteers, and other staff
• Provide Warehouse Ambassador Right Start training to all new volunteers in collaboration with the Program Manager
• Determine if donated items are in working order, and meet Community Warehouse criteria for donations
• Unpack and sort donations
• Clean and organize Warehouse at the end of each shift
• Ensure outside parking lot and recycling areas are clean and organized
• Participate in performance evaluations of this position as directed by Program Manager
• Other duties as assigned by Program Manager

Physical Demands*

• Ability to sit, stand, and move furniture for extended periods
• Keying/typing
• Lift between 50-75 lbs and move furniture around the Warehouse

*Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Key Preferred Skills and Experience:
The ideal candidate is energized by working with people from different backgrounds, is an excellent communicator, is reliable, and has a strong work ethic. You thrive in a diverse, equity-focused work environment that embraces change and growth. Community Warehouse is open to a variety of qualifications through lived and learned experience.

• High School diploma preferred
• Bilingual (Spanish) preferred
• Excellent communication and customer service skills
• Strong organizational skills
• Consistent work ethic
• Reliable with sticking to their work schedule
• Comfortable using/learning technology (such as Excel, Square, online appointment scheduler, reporting software, etc.)
• Ability to lift 50-75 lbs
• Ability/willingness to drive a 20ft truck
• Must have clean driving record
• Must pass criminal background check
• Ability to work efficiently, think creatively, and maintain a sense of humor
• Commitment to the mission and values of Community Warehouse.
• Ability and willingness to work at the Portland location on occasion, if needed

Benefits:
Life, health and dental insurance benefits will begin after the probationary period is over; on the first of the month following 30 days of hire date. Employee Assistance Programs (EAP) begin on the date of hire.

• Employer-paid health, dental, and alternative health (massage, chiropractic, & acupuncture) premium benefits
• Employer matches up to 3% in 401k retirement account
• Life insurance
• *Employer Assistance Programs: access to financial and legal advice through BPA Health, & access to nurses, dermatologists, mental health therapists through HealthiestYou app.
• Vacations, holidays and flexible paid time off
• One month paid sabbatical at 5-year tenure (in addition to PTO)
• Training and professional development opportunities
• 10% employee discount at the Estate Stores
• A culture of self-care and life balance

COVID-19 Working Conditions
Community Warehouse has been designated as an essential service and as such, continues to employ staff working onsite at both Warehouses. This position is expected to work onsite to adequately complete job duties, including face to face interactions with donors, case managers and clients. All staff are required to have up-to-date COVID vaccinations/boosters.

Instructions on Applying:

To apply, please email danit@communitywarehouse.org with the subject line “Tualatin Program Coordinator Application”. Attach: 1) your resume and 2) a response to the following question: What inspires you to apply for this position at Community Warehouse?

Community Warehouse maintains a Non-discrimation Policy. As an equal Opportunity employer, we will not discriminate on the basis of race, color ore religion; sex, sexual orientation, gender identity or expression; disability; marital status; citizenship or nation or origin; or veteran status. We maintain this Policy of Non-Discrimation with respect to recruitment and hiring, promotion and compensation, and other terms, conditions and privileges of employment. We are dedicated to the development of a diverse workplace and, as such, we strongly encourage those who may contribute to this diversity to apply.

Job Title: Enterprise Sales Associate
Reports to: Portland Estate Store Manager
Supervises: N/A
Status: Non-Exempt, 18-20hrs/week; general schedule is Wed-Sat
Salary: $18.00/hour

About Community Warehouse:
Community Warehouse (CW) is a nonprofit furniture bank that redistributes donated furniture and household goods to neighbors in need. Through two locations (Portland and Tualatin) and referrals from over 200 partner agencies, the Warehouse helps families and individuals turn their empty housing into comfy homes. Families are able to pick out essential household items that help improve their quality of life at home. We also operate two Estate Stores that sell some donated items to support our mission and engage the community in shopping for a cause.

This is a unique opportunity to work alongside fun, dedicated, caring staff and volunteers for an outstanding nonprofit in the Portland area. Learn more about our mission and services in this 2-minute video! Community Warehouse has been rated one of the 100 Best Nonprofits to Work for in Oregon by Oregon Business Magazine for the past 5 years running.

Position Summary:

The Enterprise Sales Associate supports the Portland Estate Store with sales activities and excellent customer service. Experience in second-hand retail sales, merchandising, and using social media is a must. The ideal candidate is detail-oriented, a team player that values collaboration, and has a heart for connecting community members with meaningful nonprofit work.

Essential Duties & Responsibilities:

• Work onsite at the Portland Warehouses during scheduled shifts.
• Welcome and greet customers and ensure high levels of customer satisfaction through excellent sales service.
• Actively engage with customers to communicate Community Warehouse’s mission.
• Assist in point-of-sale processes, including transactions.
• Maintain health and safety policies and procedures.
• Uphold visual merchandising standards as guided by Ent. Manager/Director.
• Support Portland Manager with social media content – taking photos, and writing captions.
• Work with store volunteers to ensure store policies and procedures are properly carried out.
• Support in cleaning, repairing, identifying, and moving donated merchandise from the Program Department.
• Work with supervisor to fill-in for staff vacation, absences or sickness in both the Portland and Tualatin Estate Stores.
• Perform internal and external housekeeping duties as delegated by Ent. Manager/Director.
• Ensure organization policies and procedures are followed.
• Participate in Enterprise team meetings and performance evaluations of this position as directed by the supervisor.
• Other duties as assigned.

Key Preferred Skills & Experience:

• Previous sales experience in a retail environment.
• Possess a friendly, helpful, kind, and engaging personality in order to ascertain customers’ needs and wants.
• Experience using social media (Instagram – taking photos, writing captions) required.
• Must have excellent time management, communication skills, be organized, have excellent social skills, and a sense of humor.
• Previous experience working with volunteers.
• Strong computer skills.
• This is a physically demanding position including standing, stooping, reaching overhead, climbing ladders, moving furniture; requires some heavy lifting up to 50 lbs.*
• Interest or knowledge of vintage or antique furniture and unique or collectible items is a plus.
• Commitment to the goals and mission of Community Warehouse.
• Values a joyful work environment that embraces growth and change.
• Weekends required.*

*Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Benefits:
Employee Assistance Programs (EAP) begin on the date of hire.

• Employer matches up to 3% in 401k retirement account
• *Employer Assistance Programs: access to financial and legal advice through BPA Health, & access to nurses, dermatologists, mental health therapists through HealthiestYou app.
• Vacations and flexible paid time off
• One month paid sabbatical at 5-year tenure (in addition to PTO)
• Training and professional development opportunities
• A culture of self-care and life balance

COVID-19 Working Conditions
Community Warehouse has been designated as an essential service and as such, continues to employ staff working onsite at both Warehouses. This position is expected to work onsite (primarily at the Portland Warehouse). All staff are required to have up-to-date COVID vaccinations/boosters.

Instructions on Applying:
To apply, please email danit@communitywarehouse.org with the subject line “Enterprise Sales Associate”. Attach your resume and a response to the following question: What inspires you to apply for this position at Community Warehouse?

Community Warehouse maintains a Non-Discrimination Policy. As an equal opportunity employer, we will not discriminate on the basis of race, color, or religion; sex, sexual orientation, gender identity, or expression; disability; marital status; citizenship or nation of origin; or veteran status. We maintain this policy with respect to recruitment and hiring, promotion and compensation, and other terms, conditions, and privileges of employment.
_ We are dedicated to the development of a diverse workplace and, as such, we strongly encourage those who contribute to this diversity to apply._