CAREERS

….The Community Warehouse Job Description

Position Title: Donor Engagement Officer

Reports to: Development Director

Supervises: N/A

Status: Full-Time, Exempt, 37.5 hours per week

Salary: $68,000-$72,000

About Community Warehouse:

Community Warehouse (CW) is a nonprofit furniture bank that redistributes donated furniture and household goods to neighbors in need. Through two locations (Portland and Tualatin) and referrals from over 200 partner agencies, the Warehouse helps families and individuals turn their empty housing into comfy homes. Clients are able to pick out essential household items that help improve their quality of life at home. We also operate two Estate Stores that sell some donated items to support our mission and engage the community in shopping for a cause.

This is a unique opportunity to work alongside fun, dedicated, caring staff and volunteers for an outstanding nonprofit in the Portland area. Learn more about our mission and services in this 2-minute video! Community Warehouse has been rated one of the 100 Best Nonprofits to Work for in Oregon by Oregon Business Magazine for the past 6 years running.

About this position:

The Donor Engagement Officer (DEO) will manage major, mid-level, and planned giving for Community Warehouse. The DEO will steward current high-capacity donors, identify new major donors, and develop and lead a planned giving program. They will look for opportunities to engage donors with CW’s mission, actively participate in acquiring resources that meet the needs served by the organization, and use best practices to cultivate philanthropic relationships that will set up financial stability for the future.

Essential Responsibilities and Duties Include:

• Identify, qualify, cultivate, solicit, and steward a portfolio of 100-150 individual donors with a focus on deepening relationships and advancing CW’s mission.
• Lead efforts to develop a legacy giving program (budget, committee, materials, action plan) and invite qualified donors to join.
• Create annual budgets based on prospect research data and set goals to meet those budgets.
• Solicit four- and five-figure donations that meet the needs of Community Warehouse, our clients, and our donors.
• Work collaboratively with the Development team, and across the organization, to find creative ways to engage donors and form new connections that will forward our mission to create safe and stable homes.
• Create professional case statements, campaign materials, and presentation decks for donor meetings.
• Record donor communications and touchpoints, schedule meetings, and track status of gifts in Raiser’s Edge.
• Evaluate metrics of individual visits, major donor events, and other targeted efforts to ensure donors are investing at higher levels.
• Develop and send regular reports to donors.
• Support the Development Director and Executive Director in stewarding donors in their portfolios, keeping information up to date and checking in on expectations of touchpoints as well as financial goals.
• Other duties as assigned.

The Donor Engagement Officer:

• Enjoys building relationships with donors, making calls, conducting meetings and soliciting gifts.
• Possesses strong verbal communication skills with the ability to translate complex ideas and programs into clear and compelling narratives.
• Is analytical and detail-oriented, has creative thinking ability, and problem-solving skills.
• Has the ability to efficiently multitask, meet deadlines, and maintain a sense of humor
• Thrives in a diverse, equity-focused environment.
• Must be comfortable working independently and as a member of a team. 
• Is proficient in Microsoft Office, Google suite; Raiser’s Edge or other CRM experience a plus.
• Can demonstrate commitment to the mission and values of Community Warehouse.
• Is available for occasional weekend and evening work as needed.

Benefits:

Life, health and dental insurance benefits will begin after the probationary period is over; on the first of the month following 30 days of hire date. Employee Assistance Programs (EAP) begin on the date of hire.

• Employer-paid health, dental, and alternative health (massage, chiropractic, & acupuncture) premium benefits
• Employer matches up to 3% in 401k retirement account
• Life insurance
• Employer Assistance Program: access to financial and legal advice through BPA Health
• Vacations, holidays and flexible paid time off
• One month paid sabbatical at 5-year tenure (in addition to PTO) 
• Training and professional development opportunities 
• 10% employee discount at the Estate Stores
• A culture of self-care and life balance
• Flexibility to work from home and at both offices (Portland and Tualatin)

COVID-19 Working Conditions:

Community Warehouse has been designated as an essential service and as such, continues to employ staff working onsite at both Warehouses. This position is expected to work onsite to adequately complete job duties, including face to face interactions with volunteers, with some flexibility to work from home as agreed upon with the supervisor. All staff are required to have up-to-date COVID vaccinations/boosters.

Instructions on Applying:

To apply, please email your resume and cover letter explaining how your experience aligns with this position to sara @ communitywarehouse . org and write in the email subject line: Donor Engagement Officer. We thank you for considering this employment opportunity!

Community Warehouse maintains a Non-discrimination Policy.  As an equal Opportunity employer, we will not discriminate on the basis of race, color or religion; sex, sexual orientation, gender identity or expression; disability; marital status; citizenship or nation or origin; or veteran status.  We maintain this Policy of Non-discrimination with respect to recruitment and hiring, promotion and compensation, and other terms, conditions and privileges of employment.  We are dedicated to the development of a diverse workplace and, as such, we strongly encourage those who may contribute to this diversity to apply. We believe by welcoming differences, encouraging new ideas, listening to and learning from each other, and providing opportunities for personal and professional enrichment, we are better able to serve our community.

Community Warehouse Job Description

Position Title: Portland Pickup Driver (non-CDL)

Supervises: N/A

Status: Full-Time, Non-Exempt, 37.5 hours per week (8:30am-4:30pm)

Salary: $20.00/hr; $39,000 annual

About Community Warehouse:

Community Warehouse (CW) is a nonprofit furniture bank that redistributes donated furniture and household goods to neighbors in need. Through two locations (Portland and Tualatin) and referrals from over 200 partner agencies, the Warehouse helps families and individuals turn their empty housing into comfy homes. Clients are able to pick out essential household items that help improve their quality of life at home. We also operate two Estate Stores that sell some donated items to support our mission and engage the community in shopping for a cause.

This is a unique opportunity to work alongside fun, dedicated, caring staff and volunteers for an outstanding nonprofit in the Portland area. Learn more about our mission and services in this 2-minute video! Community Warehouse has been rated one of the 100 Best Nonprofits to Work for in Oregon by Oregon Business Magazine for the past 6 years running.

Position Summary:

The Portland Pickup Driver is responsible for driving a 18-foot box truck and performing furniture donation pick-ups at residences and businesses throughout the metro area. We are looking for someone who thrives in a fluid team environment and enjoys working with people from all walks of life.

 Essential Duties & Responsibilities:

• Provide excellent customer service to donors, clients, and caseworkers
• Responsible for driving a company-owned, 18 foot box truck
• Responsible for the safe pickup or delivery of furniture to and from Community Warehouse
• Responsible for accepting payment for pickup services and accurate recording of transactions
• Ensure all truck and road safety guidelines are followed at all times
• Responsible for general maintenance and condition of vehicle and for reporting any changes to truck condition including a weekly checklist for the maintenance of the vehicle
• Be in communication with supervisor and logistics/procurement coordinator about any issues on truck route
• May need to work in the Warehouse while not on the truck – accepting donations, moving furniture, serving clients, and/or performing daily cleaning and organizing duties
• Other duties as assigned by supervisor or Program Director

Physical Demands*

• Ability to sit or stand for extended periods
• Keying/typing
• Being in vehicle for longer periods of time
• Lifting between 50-75 lbs

*Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Key Preferred Skills and Experience:

The ideal candidate has experience with direct service in the social service industry and excellent communication skills. You value working in an inclusive, equity-focused environment. Community Warehouse is open to a variety of qualifications through lived and learned experience.

• Must have a driver’s license and clean motor vehicle record
• Ability to lift heavy furniture items with a team member and/or proper lifting equipment
• Works well on a team
• Required to work in all weather conditions
• Present a positive, client-service, friendly demeanor and maintain a sense of humor
• Effective communication
• Effective time management and scheduling skills
• Commitment to the mission, vision and goals of Community Warehouse
• Delivery experience preferred

Benefits:

Life, health and dental insurance benefits will begin after the probationary period is over; on the first of the month following 30 days of hire date. Employee Assistance Programs (EAP) begin on the date of hire.

• Employer-paid health, dental, and alternative health (massage, chiropractic, & acupuncture) premium benefits
• Employer matches up to 3% in 401k retirement account
• Life insurance
• Employer Assistance Program: access to financial and legal advice through BPA Health
• Vacations, holidays and flexible paid time off
• One month paid sabbatical at 5-year tenure (in addition to PTO)
• Training and professional development opportunities
• 10% employee discount at the Estate Stores
• A culture of self-care and life balance

COVID-19 Working Conditions:

Community Warehouse has been designated as an essential service and as such, continues to employ staff working onsite at both Warehouses. This position is expected to work onsite to adequately complete job duties, including face to face interactions with volunteers, with some flexibility to work from home as agreed upon with the supervisor. All staff are required to have up-to-date COVID vaccinations/boosters.

Instructions on Applying:

To apply, please email your resume and cover letter to danit@communitywarehouse.org and write in the email subject line: Portland Pick Up Driver Application. We thank you for considering this employment opportunity!

Community Warehouse maintains a Non-discrimation Policy.  As an equal Opportunity employer, we will not discriminate on the basis of race, color ore religion; sex, sexual orientation, gender identity or expression; disability; marital status; citizenship or nation or origin; or veteran status.  We maintain this Policy of Non-Discrimation with respect to recruitment and hiring, promotion and compensation, and other terms, conditions and privileges of employment.  We are dedicated to the development of a diverse workplace and, as such, we strongly encourage those who may contribute to this diversity to apply. We believe by welcoming differences, encouraging new ideas, listening to and learning from each other, and providing opportunities for personal and professional enrichment, we are better able to serve our community.